I am a seasoned professional with 10+ years of customer support and teaching experience in the technology and education sectors. Recognized for demonstrating a natural aptitude for web design, as well as for developing comprehensive and engaging curricula, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include e-learning, technical support, and client relationship management.